Our policies

Terms of Use

Last updated: 6 July 2026

These terms govern your use of the Memory Robin website at memoryrobin.com (the "Website"). By using the Website, you agree to these terms.

1. About us

The Website is operated by Memory Robin Ltd, a company registered in England and Wales (company number 17145244). You can contact us at info@memoryrobin.com.

2. Not a clinical service

Memory Robin is not a clinical service and not a medical device. Nothing on this Website is medical, psychological or legal advice, and it is not a substitute for professional care. If you or someone you know needs support, please use the organisations listed on our Resources page, or in an emergency call 999.

3. Using the Website

You may use the Website for lawful, personal and informational purposes. You agree not to misuse the Website, attempt to gain unauthorised access, or use it in any way that could harm the Website or other users.

4. Intellectual property

The content of this Website, including text, images, the Memory Robin, Guardian Robin and Pocket Robin names and logos, is owned by or licensed to Memory Robin Ltd and is protected by intellectual property law. You may not reproduce it without our permission.

5. Information you submit

When you submit information through our forms, you confirm it is accurate and that you are entitled to provide it. We handle it in line with our Privacy Policy.

6. Availability

We work to keep the Website available but do not guarantee it will be uninterrupted or error-free. We may change or withdraw parts of it at any time.

7. Liability

To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, this Website. Nothing in these terms limits liability that cannot be limited by law.

8. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

9. Changes

We may update these terms. The "last updated" date above shows when they last changed.

These are general website terms. Please review and adapt them with your legal adviser before relying on them.