Anonymous · under 5 minutes

Share your story

Simon with his two children lying together, pulling happy faces at the camera

Hello, I'm Simon. You'll have seen my family's story at the start of our website, and it's what led me here. My role at Memory Robin is to make sure what we build genuinely meets the needs of grieving families, and hearing other people's experiences is a big part of that. We want to understand how families are supported today, what helps, and where that support falls shorts. It only takes about 5 minutes, and we are grateful for whatever you feel able to share with us.

Simon – Community Voice, Memory Robin

Step 1 of 4

  • About your family
  • After support ends
  • Would this help?
  • Before you go

A little about your family

Just enough for us to understand who Memory Robin needs to support.

Which country are you based in?
What was your relationship to the person who died?
Roughly how long ago did they die?
If children were affected, how old were they, at the time and now?

This helps us see how grief changes as children grow. Leave blank if it does not apply.

Where did your family receive support at the time?

Tick all that apply.

After the early support ends

Often the hardest part is what comes once the more intensive support stops.

How supported did your family feel in the months and years after the more intensive support came to an end?
Not at allVery supported
Was there a point where the formal support ended but your family still needed it?
Did anything get in the way of your family receiving the support you needed?

Tick all that apply.

Did different members of your family end up getting support from different places: an adult through work or the GP, a child through school?
Was there anywhere that supported you together, as a family?
If you or your partner were working at the time, did an employer offer any bereavement support, for example counselling or an EAP?
If yes, did it include support for your children or family?
Which of these have been hardest to navigate over time?

Tick all that apply.

How confident have you felt supporting your child's grief as they've grown and their understanding has changed?
Not confidentVery confident

Would something like Memory Robin have helped?

Memory Robin is one warm, trusted place for the whole family, adults and children, available any time, that grows alongside you and keeps memories of the person who died.

How valuable would each of these have been for your family?

1 = not valuable, 5 = very valuable.

One trusted place that supports the whole family together, rather than each person separately
Support available whenever you need it, any time of day, on any device
Support tailored to each person in the family and how they're doing
Somewhere to keep and revisit memories: photos, stories, voice, milestones
When do you think it would have helped your family most?
If something like Memory Robin had been offered to you, through a hospice, a funeral director, or an employer, how likely would you have been to try it?
Not likelyVery likely

Before you go

Thank you for everything you've shared. These last two are optional.

Would you be happy to talk with us for 20 minutes about your experience?

Kept completely separate from your anonymous answers. A few real conversations tell us more than any statistic. Leave your email only if you'd like us to get in touch.

How did you hear about this survey?

Talking about loss can bring things to the surface. If you need someone now, Samaritans 116 123 are there day and night, and Cruse Bereavement Support 0808 808 1677 can help too.

If any of this feels heavy, please be gentle with yourself. Support is always there when you need it: Samaritans 116 123, Cruse Bereavement Support 0808 808 1677, and Child Bereavement UK 0800 02 888 40.

Your answers are anonymous and handled in line with UK data protection law. Read our privacy notice.